Begin your career in IT with MyFutureinIT’s Desktop / Helpdesk Support Technician program. With an ever growing need for Helpdesk and Desktop support professionals in major banks, large telecommunication companies, call centres and small to medium sized businesses, the Desktop / Helpdesk Support Technician program prepares you for your first job in the IT industry.

Our program not only gives you the hands on experience, but also the knowledge and qualifications from leading industry vendors like Microsoft and CompTIA. The certifications that our program prepares you for are recognised by Australian companies and are already a hiring benchmark. The Desktop / Helpdesk Support Technician program is coupled with a 2 day pre-hiring Career Development Workshop, followed by a 2 day post hiring specific skills enhancement training.

After successful completion of this program, you will have the skills to enter the IT workforce in a Helpdesk/Desktop Support role. You will also obtain the following professional titles:

Professional Titles:

Expected Jobs:

• Helpdesk Technician
• Systems Support
• IT Systems Support
• IT Officer
• Desktop Support Technician